The New Face of Social Media


This is an interesting article questioning social media's influence upon posterity and academia. Will the impermanent, frenetic yet dynamic nature of social media bypass, modify or supplant the canon?

Google 的貼牌冰箱(Google refrigerator)

Image by Aray Chen via Flickr

Scholarly communications, and perhaps publishing in general, is organized around two kinds of texts, which sit at opposite ends of a continuum. On one side we have the fixed text. This is the definitive, the “final” version of an utterance (though, as Keynes remarked, in the long run we are all dead–so much for “final”).  In the scholarly world the fixed text is held in high regard. What is the version of record? What is your institution’s preservation strategy? The fixed text traditionally resided in the fixed medium of print, but proponents of such texts have brought to digital media many of the properties of the print medium. This is part of the underlying philosophy of the ubiquitous PDF and it also plays a role in such preservation services as Portico and LOCKSS.

On the other end of the continuum is the dynamic nature of conversation. In the pre-Internet world conversations took place wherever humans gathered, whether in corridors or at conferences. The “texts” of such conversations, now increasingly migrating to the Internet, differ from those of a formally published article or book.  They probe a topic rather than seek to define it; their expressions are provisional and dynamic; often the subject of such conversations is a fixed text. What do you think of Professor Jones’s book?  Have you seen Smith’s article? The fixed and the dynamic coexist happily, with each understanding and respecting the prerogatives of the other.

Then came Wikipedia. By integrating the dynamic nature of human discussion with the form and expectations of an established genre, Wikipedia challenged the boundaries between fixed and dynamic. When does a conversation become something that is to be recorded? If recorded, how can we find it when we go to look for it later? How do we evaluate such a record?  Does it have the same status as something prepared in the traditional manner? Can we think of a blog and an article in the same breath? Whatever we might feel about Wikipedia, it opened up a new way of thinking about texts by asserting that all texts are dynamic, however fixed they may appear to a user who stumbles on one. It is both instructive and amusing to look up the article on “Wikipedia” in the Wikipedia. It tries to get the story right, and it has gone through countless (and continuing) revisions to get there.

The mightily dynamic — meaning, in part, evanescent — world of Web 2.0 focuses largely on the conversational end of the continuum, with comment inspiring comment, which in turn inspires response. A blog post gives rise to a thread on Facebook, which triggers a hashtag on Twitter, which culminates in another blog post. An essay written about this phenomenon (and published in a traditonal journal) may get listed on LinkedIn to assert one’s bona fides. A casual reader of the TechCrunch or ReadWriteWeb blogs will be astounded to discover how many social media companies there are. Yes, of course many will disappear in a few years, leaving perhaps just Facebook and one or two others standing (or just Facebook), but there seems little doubt that social media is here to stay. The question for scholarly communications is how social media will be integrated with fixed texts, unless we imagine that the fixed text has seen its day.

As has been often remarked (and particularly eloquently by the Kitchen’s own David Crotty), scientists have better things to do than to spend time with social media.  For social media to work–for there to be a “Facebook for Scientists” — the rewards culture of the academy must change. If you could get tenure on the strength of your Twitter stream, many more researchers would be using Twitter.  But even that does not seem enough. As much as I like Twitter (it has become my principal news source after the New York Times), it is entirely deficient in so many ways.  It lacks substantive content; it is filled with irritating personal information; it has no ambitions to supplant the fixed content required by the academy.  It is a curated news feed–neither more nor less.

Google’s new entry into this world, Google+ (pronounced “Google Plus”) in some respects seems to be an attempt to move from one end, the dynamic one, part of the way, though only a small part, toward the other.  Google+ apparently was conceived at the intersection of Facebook and Twitter, though one might catch a glimpse of LinkedIn on a side street. (One feature, Hangouts, for video sharing, is likely to become a platform for some of the Internet’s darker activities.)  I wish Google had brought Google Scholar into its thinking as well, but at least Blogger seems to be partly represented. Indeed, Google+ may in time come to supplant blogs.  I have been pondering what it would mean to relaunch the Scholarly Kitchen on the Google+ platform.  This is not just a technical matter; at some point you find yourself saying, Enough with Google!  Let’s diversify the portfolio.  But if Google+ were to realize its greatest ambitions, all virtual communication would take place there. Scary.

There are generally two strategies for those who want to bring the conversational aspect of social media to scholarly communications. One strategy is to start with the fixed text itself and then to attempt to wrap a layer of social media around it.  The other is to step into the flow of conversation and drop a fixed text into it. The latter is what is hinted at in Google+, which uses the metaphor of the “stream” to describe the flow of comments and responses. But what are the limits of a comment? Why not simply insert an essay or even a long-form text and allow the stream to flow over and around it, stopping for a moment, as occasion and curiosity warranted, to leave a remark?

I have been testing this myself since the launch of Google+ a month ago. Like just about all other early invitees to Google+, I have been struggling to figure out just how this new service works. (A footnote: I was surprised to find that invitations to Google+ were something of a status item.  On a recent trip to New York, several people begged me to send invitations to them.  This was the first and almost certainly the last time in my life that I ever possessed anything even remotely cool. I wish I had had Google+ when I was in high school.) Some of my posts got lost; I even made the unforgiveable blunder of adding a “+1″ — a vote of approval — for some of my own posts. But after a while you get the hang of it. You soon realize that you can put everyone into a “following” group (called a “circle”), review their posts, and then selectively eliminate the overly loquacious or the embarrassingly personal. The implication of this is that you can develop tailored feeds or streams. Thus I am in the process of putting together my primary stream now in which all the people I follow are in some way involved professionally with digital media and scholarly communications. The potential for streams for, say, cultural anthropology or bioinformatics is clear.

I experimented with a post of my own, drafted for the express purpose of trying to learn how Google + could be useful.  (I am not providing links here because the links bring the user back to my personal pages, where my settings are accessible.  Presumably this kink will be worked out in subsequent releases.) The post is longer than a Tweet (which has a 140-character limit), but shorter than a blog post, at least those posts one associates with the Scholarly Kitchen. It bears no resemblance to an article, of course, but one wonders where this could go; of particular significance is the fact that Google assigns a fixed URL to the post.  With a fixed URL in hand, can a fixed text be far behind? Two people thus far who “follow” me on Google+ have added comments — which means that they have me in their “circles.”  I have never met either individual, which is part of the point of social media, a McLuhanesque extension of the self with no real antecedent.  The post as presented here has been plucked from the stream — or streams, as it appears one way on my stream, but in a different way in the streams of all those who include me in their “circles.” Following the stream is like skimming the headlines of a newspaper or running your eye over a list of abstracts. Over time people will learn how to craft posts such that the reader stops, pays attention, clicks on a link, etc.  Google+ is one month old. It will be a different service by the new year.

While scholarly publishers spend much of their time trying to figure out how to hold onto their library revenues (a backward-looking strategy, since libraries play a declining role in scholarly communications overall), it might be useful to experiment with Google+ to see where it can go. The first thing to do, of course, is to get on Google + (I hear that some people are selling invitations), but the more challenging task will be to amass a group of people to put your publications into their circles to follow your posts. A publisher might experiment by posting abstracts of articles, study the outcome, and then rethink the strategy.  Such a publisher might also comment on others’ posts and then embed links back to the publisher’s own site. The Wikipedia is already being used in this way, as a text infiltrated by established and prestigious publishers such that it serves as a source of Web traffic.

Such an experiment underscores the fact that social media is at this time primarily a promotional tool for scholarly publishers.  It is one thing to post an abstract on Google+, quite another to think of Google+ as a formal and primary publishing platform.  It will take a long time for Google+ or any other new social service to challenge the primacy of the institutional sales of an established journal.  On the other hand, there is a feeling of inevitability about this:  social media is not going away and will keep nibbling on the perimeter of scholarly communications until we all wake up to find it has taken a big bite. An interesting question is to attempt to evaluate two long-term futures to determine which becomes dominant, the future of social media in scholarly communications and the future of selling PDFs to libraries.  My vote (+1) is with the former.

via scholarlykitchen.sspnet.org

Google Launches Short Term Rental Search

While this is not strictly a foray into real estate (think hotels, executive suites, etc. instead of Google's failed real estate search), it is certainly a step in that direction... And, in New York City, the line between rentals and short-term rentals (though legally clear) has always been rather vague (i.e. most of AirBnB's vast database is "technically" illegal in NYC).  So, this new Google search tool might be something interesting to watch.

Why Social Networks Want Your Real Name

A demonstrator wearing an "Anonymous" group mask attends an assembly against the "Euro Pact" and the handling of the economic crisis near Madrid"s Parliament

Google+ took only 24 days to reach 20 million users but their decision to delete accounts without real names attached has caused anger. So why do social networks insist on your real name?

Many people choose to conceal or alter their identity online.

Visit many forums and you'll see the likes of "Jboy72" and "NYgirl" outnumbering those giving their real names. But it's something social networks really don't like.

Over the past few days, Google has enforced its policy for requiring a real name on its new social network Google+ by suspending accounts.

The affected users were not happy at all. Blogger GrrlScientist, who prefers her real-life identity to remain private, thinks the decision to delete her account was "gormless".

"I've established an identity and a personality and an online and off-line world using this name," she says. "I look at it as the best part of myself so I'm not going to give it up now."

So why do the social networks want your real identity?

Screengrab of Google PlusMany social networks require a full name before you can use their services

Google says it is addressing those with genuine complaints, but it maintains that to use the network effectively, users should be able to search for a friend or a family member as quickly and as easily as possible. And that, they say, means demanding real names.

Indeed, the guidelines are very similar to other social networks like Facebook and LinkedIn.

"By providing your common name, you will be assisting all people you know in finding and creating a connection with the right person online," a Google spokesman says.

Insisting on real names is supposed to combat spam. MySpace struggled with it in the past and Twitter "spambots" crop up from time to time.

And some see being made to use your real name as the antidote to the unpleasantness that happens on forums.

The theory goes that when people are using their real names online, they are more likely to act responsibly and engage honestly with the community.

"There is an issue of trolls," says Benjamin Cohen, Channel 4 News' technology correspondent.

What the social networks say...

Facebook logo
  • Facebook users must agree to provide their real names and giving any false personal information allows Facebook to stop providing all or part of the site
  • Google says: "To help fight spam and prevent fake profiles, use the name your friends, family or co-workers usually call you. For example, if your full legal name is Charles Jones Jr but you normally use Chuck Jones or Junior Jones, either of those would be acceptable."

"The authentication is important - it's a big problem on the internet and social networks make it more unlikely for someone to be pretending to be someone else."

And certainly things can get heated when the mask of anonymity is granted to users. Messageboard community 4Chan has received significant attention for its posts, often featuring adult content, which offer absolute anonymity, though founder Chris Poole still believes that this is vital to allow honest opinions and is responsible for much of the popularity of the site.

But choosing to use a pseudonym is not just about examples like GrrlScientist.

Some users choose to hide their identity to avoid being found by people they would not like to be contacted by. Others live in countries where identification could have serious implications for those who have expressed political views or associated themselves with others who have.

Many users in China, where access to Google+ itself is difficult because of restrictions by Chinese authorities on some websites, have called on Google to change its mind.

Twitter user Newsinchina - known by the English name Richard Zhang - wrote in Chinese on Google+ before his profile was removed: "Please Google+, when you are deciding regulations, you must consider Chinese usage, especially from users in mainland China.

"Be sure to consider the user's actual situation. Please do not force them to use a real-name system. Otherwise, I think that Google will be violating its principle of 'don't be evil'."

Indeed, Google's motto of "Don't be evil" has featured in a number of posts, but some analysts think Google+ suspending accounts is more an oversight than anything else.

"They're still in Beta [test] mode and perhaps been too strict in enforcing the rules," says Robin Grant, managing director of social media agency We Are Social.

"They are most probably going to change it to allow human rights activists, for example, to hide their identity. They're not going to leave themselves open to that sort of criticism.

"It's not a fully fleshed out product and they made a mistake but I don't think it's sinister."

the Google logo at the Google headquarters in Mountain View, California

But there has been a muttering in the blogosphere that the real reason the social networks want real names is that it makes them more money. A real name is more lucrative for advertisers.

"The more Google knows about its audience, the better it can target adverts of interest and therefore make more money," says Nate Elliott, vice-president principal analyst at technology company Forrester Research.

"That said, it's very unlikely that people would focus on the first name or last name fields to target people."

"Of all the ways Google has to connect your profile with your other behaviour on Google, that's by far the least exact."

Others agree that it is not the name that is vital, but demographics and interests information that holds the real key to revenue.

"It's not really about being to sell someone's name but their intent - people's search and social behaviour," says Grant.

"It doesn't matter if you know their name or not, it matters that there's a link between what they say they do and what they actually do."

But whatever the reasons, there will be many who still press for the right to use a pseudonym.

Who's Behaviorally Targeting Me Now? -Collusion-

This is one of the coolest extensions I have seen in a while.  "Collusion" by @toolness visually displays active user-sessions for various websites in real-time, and the ad networks with which each are associated (and which are gathering your personal data) . As you actively browse the web, you begin to see that various sites that are interconnected.  The more you browse, the more intertwined the links become (hence the name).

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"Sites in red are confirmed trackers by privacychoice.org. Sites in gray are not, but this doesn't necessarily mean they don't collect data on you."

Mouseover any point in the visual matrix, and Collusion will provide you to a link to a profile of that company provided by privacychoice.org, and how aggressively they gather your personal data.  Fascinating.

Get the extension or view a demo here.

Social Media Users Have Stronger Real Social Networks?

I am extremely dubious about assumptions made here. I have seen no empirical evidence to suggest that "social networking site users have more close friends." Rather, social networkers usually seem much more likely to claim just about anything in the name of social media, whereas those skeptical of social media seem like they would be much less likely to submit to respond to internet demography in the first place.

I like the pretty graphs, but I seriously doubt that this infographic is even based in reality, let alone objective data (apparently a national survey), and I think the entire premise is a bit flawed. Plus, I heard somewhere that 75% of people lie on national surveys, anyway...

Condo.com Launching Property.com on Heels of Houses.com

Post image for property.com to Launch in Q4

US portals condo.com and houses.com will soon add another website to their network, announcing the acquisition of domain names property.com and properties.com for an undisclosed sum.

houses.com was launched as a sister website to condo.com in January, and property.com is now set to go live in the fourth quarter of this year. condo.com says this portal will offer a residential inventory, along with listings for office space, retail properties, multi-family buildings, warehouses, industrial space and land from around the world.

“The acquisition made perfect sense for us,” says Richard Swerdlow, CEO of the three websites. “We are now able to leverage our online real estate platform, licensing and team to expand into the broader global commercial property market – including office, retail, industrial and land.”

“We hope to secure market share through the use of our platform and category domain expertise,” Swerdlow added, stating that the combination doubles his company’s potential market size.

The domains were acquired from Rick Schwartz, an entrepreneur known as the “Domain King” who previously sold candy.com, ireport.com and other high-traffic domains.

“It was only a matter of time before these domains ended up in the right hands,” Schwartz says. “I am very happy to be partners with the condo.com and houses.com team and know that with the proper execution of their plan for the domains, we will have an extremely valuable web asset.”

condo.com claims it sees over 1 million visitors per month. It last appeared in the Hitwise list of US real estate websites in March this year, when it dropped from from 99th to 101st place.