'Google Doesn't Laugh': Saving Witty Headlines in the Age of SEO

To Matthew Crowley, funny headlines are serious business.

"Come on," Crowley says, tapping his knuckle against the dry-erase board. "What else can we use from this story?"

It's Saturday afternoon in Phoenix, and the American Copy Editors Society's annual conference is drawing to a close. Crowley, a copy editor for the Las Vegas Review-Journal, is conducting a headline-writing workshop inside a classroom at The Walter Cronkite School of Journalism and Mass Communication at Arizona State University. The conference has drawn hundreds of copy editors from newspapers around the country.

"It's not about getting the most readers; it's about getting the 'most best' readers."

In his session, "Heads We Win," Crowley is soliciting catchy headlines for a story on Leonard Nimoy's foray into cooking.

"Spice: The Final Frontier," someone offers. "Spice me up, Scotty," says another. "Vulcan Kitchen." And so on.

It's no surprise that the ideas come quickly. After all, these people write clever headlines for a living. But the task has a new sense of urgency. If all online searches are literal, what happens to the headlines that involve a play on words? Are those headlines relegated to the print edition, where headline writers have a captive audience? Indeed, as newspapers embrace search engine optimization, and as young journalists are taught to value Google visibility above all else, many copy editors fear that funny headlines are quickly going the way of the classified ad.

Despite the fact that Crowley has won ACES' top award for headline writing, he regularly finds that his funny headlines for the Review-Journal have been re-written by the online desk to be more search-engine-friendly. For example, when Harrah's casino announced plans to build a new entertainment center with an observation wheel, Crowley came up with the headline "Brave new whirl." The online desk changed it to "Harrah's plans retail, entertainment center."

"I understand the shift toward search optimization," he says. "But I think we're losing something when we take the wordplay and surprise out of headline writing."

In a widely circulated 2010 article criticizing SEO practices, Washington Post columnist Gene Weingarten made the same point by citing a Post article about Conan O'Brien's refusal to accept a later time slot on NBC. The print headline: "Better never than late." Online: "Conan O'Brien won't give up 'Tonight Show' time slot to make room for Jay Leno."

The dearth of witty headlines on the Web is enough to make a copy editor cry. But rather than settle for a humorless future, some online editors are fighting back by refusing to embrace SEO guidelines for every story.

"It's not about getting the most readers; it's about getting the 'most best' readers," says David Plotz, editor of the influential online magazine Slate.

"There are headlines you can write which, because they're so clear and have so much of the subject in them, you will get a little bit more SEO," Plotz says. "But if you write a really clever headline that your most Slate-like readers love, and they think, 'I'm so in on this joke,' you will deepen that relationship with them."

However, even this happy-medium approach has its naysayers in the SEO camp.

"Readers need more information when they're browsing content on the Web -- it's a fact," says Ian Lurie, president of a Portent Interactive, a Seattle-based Internet marketing agency specializing in SEO. "Depriving readers of valuable information in an effort to make them click will backfire every time."

Because young journalists are beginning their careers at the dawn of the SEO craze, some funny-headline advocates wonder if the battle has already been lost.

"Sharp, witty headlines that stray off the 'literalness' line will live, barely, for a little while longer," says Lexington Herald-Leader copy editor Will Scott. "However, as the veterans of newspapers are gradually replaced by younger copy editors who grew up with the Web, we will see such headlines less and less."

Indeed, the same week that Crowley was sharing his passion for puns with fellow copy editors in Phoenix, SEO experts were sharing their zeal for data with college students in New York City. At the national College Media Advisers conference, students attend sessions like "SEO 101 for Journalists," where they are told not to be "tempted" (the word used by one session leader) to write funny headlines.

"People are flat-out less likely to read funny headlines," says session leader Aram Zucker-Scharff, an SEO consultant who works as the community manager at George Mason University's office of student media. "You have to be transparent."

Back in Phoenix, Crowley is generating headline ideas for an article about Gilbert Gottfried, voice of the AFLAC duck, who got fired for insensitive tweets about the recent earthquake in Japan.

"Duck and cover," someone shouts. "AFLAC roasts its duck," suggests another editor. "Offensive remarks ruffle duck's feathers," says a third.

At one point, San Francisco Chronicle copy desk chief Andrea Behr raises her hand to speak what she calls "a little bit of heresy."

"I was once showing my brother, who lives in Washington, D.C., what I thought was a really fabulous headline," she says. "It was a really clever play on words. I was so impressed. And he said, 'Why do you people do that?' He just thought those puns were stupid, and he hated them."

"Some people don't like puns," Crowley says. "And some puns are forced. You know when you're forcing it. It just doesn't feel quite right." He presses his palms together. "But I think reading a newspaper should be fun."

Before the session wraps up, a young copy editor raises her hand to ask Crowley about the conflict between funny headlines and SEO guidelines.

"A lot of times I'll write something, and the online desk will rewrite it because it doesn't work." He crosses his arms and leans against the dry-erase board. "And that's because Google doesn't laugh.

Trulia Releases Whitepaper, “Syndication: Identifying and Eliminating Inaccurate Listing Data”

tdrwhitepaper

One of the most common complaints we hear from consumers about searching for homes online is that many online property listings have the wrong price or status.  On March 3rd we announced Trulia Direct Reference (TDR), a quality assurance system which allows local Multiple Listing Services (MLSs) and agents to find out and correct inaccurate data within their markets to ultimately enable the best possible consumer experience for everyone’s benefit.

In this whitepaper we cover recent findings gathered through the first few months of data testing for Trulia Direct Reference. Trulia analyzed over 430,000 listings we received from syndicators, franchisors, brokerages, agents and MLSs between February 15 and April 15, 2011.  Download the whitepaper now.

This analysis surfaced three key points:

  1. Error Rates by Source – Data providers who syndicate data that didn’t originate at the MLS have some of the highest error rates of all sources, with over 21% of the data containing an error in either price or status.
  2. Value of Syndication by the MLS – An MLS that proactively syndicates for their membership will ensure a higher level of data accuracy in their area. An MLS that does not syndicate for their membership inadvertently creates an environment that results in a significant increase of disparate data sources resulting in less accurate date online.
  3. Opt-in vs. Opt out syndication – Opt-out syndication by the MLS dramatically reduces the proliferation of errant data across the Internet by over 60%

From the Trulia Blog

See below:

Hotpads New "Points System" Personalizes Real Estate Search

MyPointsIcon

Nobody knows the areas most important to you other than...well, you! That's why we created "My Points", enabling you to tag the map with your favorite spots and discover listings even faster. 

"My Points" allows you to tag unlimited number of spots like work, coffee shop, gym, bar, or whatever else might be important for you. HotPads makes it incredibly easy to see listings in relation to the places that matter most. You can individually name each point, save the customized map for later, and share the points with a friend. 

Points-Favorite-Park
After you tag and name your points, we'll measure the distance between the points and the listing you're currently looking at. 10 minutes walk to your favorite coffee shop? Perfect. 

Points-Distance

In addition to showing you the distance between the listing and each point, we'll also show you directions how to get there. This is especially handy if you're moving to a new city and want to know the fastest way to get to a particular point from a property you're considering. 

Points-Directions

From Hotpads